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  • Dec 04
  • Products
  • Graham, Washington
  • Safe
  • 150
  • REVIEW RATING 5/5
Sentry Safes - Thieves broke in to Sentry safe
1 of 4

Thieves broke into Sentry safe stole everything.They use pry bars on the door separated the door broke the welds from the inner door and bent the lock mechanism to open. Pissed off never buy a sentry safe. Piece of ***. piece of ***. Piece of ***.piece of ***. Piece of ***.Piece of *** piece of *** piece of *** piece of *** Piece of *** piece of *** piece of *** piece of *** piece of *** piece... Read more

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  • Sep 30
  • Home Security
  • Defective Product
  • 1
  • 1
  • 386
  • REVIEW RATING 5/5

Read this ! I bought a SentrySafe which was closed when I unpacked the safe. No way to open it, also after several contacts with their customer service. After a few weeks, they ask me if I want to write a review which I did and which was of course not positive. Now they CENSORED the review and they refuse to publish it. It was written in a very polite, business oriented way, though this company... Read more

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  • Sep 08
  • Home Security
  • Englewood, Colorado
  • Home Safe
  • 2
  • 2
  • 295
  • REVIEW RATING 5/5

Bought a Sentry safe to protect our guns and valuables from theft. The house was broken into and the safe was opened using a hammer. Everything is gone!!! Read more

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  • Aug 22
  • Home Security
  • Safe
  • 428
  • REVIEW RATING 5/5

We are going on vacation, out of country and got some USD from the bank today. I tried to put the money into the safe which I purchased from Costco (model no. SFW123ES). I punched the code in but the panel did not light up or beep. I checked the manual and the only troubleshooting information was change the batteries. I checked the batteries that were already in and they were good. I... Read more

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  • Aug 13
  • Home Security
  • Defective Door
  • 364
  • REVIEW RATING 5/5

We purchased our sentry safe 4 or 5 years ago, we do not go into our safe that often maybe once a month if that. The safe has been in our closet on the floor so not out in the elements where it could rust or anything like that. The other day I open the safe and the top hinge has rusted out, I contacted Sentry and they say that the safe is out of warranty, but they will give me another safe if I... Read more

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  • Jul 29
  • Home Security
  • Lid Durability
  • 193
  • REVIEW RATING 4/5

I opened my SentrySafe , and left the Lid opened while doing some errands. Came back and the Lid had fallen backwards onto the floor. It was completely detached from the safe. I noticed it had been made of cheap plastic hinges that literally caved in because of the weight of the door (which isn't really heavy compared to the other part). Called SentrySafe, and they said they had never heard of... Read more

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  • Jun 10
  • Products
  • New York City, New York
  • Deceptive Marketing
  • 305
  • REVIEW RATING 5/5

Staples Customer Service actually *asked* me to post this review on their site after hearing about my experience with this product. We purchased this "security" chest about a year ago. We believed our valuables were protected, as implied, until last week when the chest was dropped onto a thickly carpeted floor from a height of about 4 feet: the locked top popped right off! On examination, we... Read more

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  • Dec 13, 2013
  • Products
  • Washington, District Of Columbia
  • Gun Safe
  • 1
  • 1
  • 202
  • REVIEW RATING 3/5

I bought a gun safe. From the start I had to do the dial combination several times to open the safe. I should have tried to return it. Now the combination works after 40+ attempts. I called them and did everything they said and it still does not open. This week they told me to have the rods greased. I asked them how to do this when the safe does not open. Do not buy from them. It is a poorly... Read more

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  • Dec 12, 2013
  • Home Security
  • Safe
  • 342
  • REVIEW RATING 4/5

I bought a safe a while ago and originally really liked it. Recently, I discovered that I could open the safe without having to enter the correct code. I only wanted a small safe because I don't have a lot of room and because everything I wanted to put in the safe are small valuable things. I called customer service to replace the safe and the guy said I would have to have the receipt in order to... Read more

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  • Nov 29, 2013
  • Products
  • Clovis, California
  • Safe Defective Design
  • 321
  • REVIEW RATING 4/5

I bought this safe with electronic key (model No SBW3500) last year; but, I didn't have time to mess with it, and just kept it in the box until a few days ago. I put the batteries in, punched in the combination code, and the green light lit up, meaning that I've entered the correct code and have 4 seconds to open the door. However, I could not push the lever down as instructed. I tried more... Read more

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